Refurbishment process

Each product is  rigorously and fully tested, repaired (if necessary), unlocked (if necessary),  data wiped, refurbished to new (if requested) and packed for sale offering from a simple end-to-end processes through the more complex full refurbishment overhaul.

  • Stage 1 – Check-in – each unit is scanned and a unique code is allocated for online real time product tracking in our ERP system
  • Stage 2 – Each product will be fully function tested (tailored to each product/model functionality)
  • Stage 3 – Repaired,software upgraded & unlocked devices are re-tested to ensure full functionality
  • BER  products are dismantled for component re-use  or   WEEE compliant recycling.
  • Stage 4 – All products are data wiped in accordance with ISO  27001 : 2006 standard
  • Stage 5 – Housing replacement or Cleaning
  • Product grading in accordance with customers requirements
  • Stage 6 – QC  final check :  ALL devices are rigorously tested again to ensure full functionality and cosmetic grade conformity
  • Stage 7 – Products are boxed  ( in individual or bulk boxes ) ,palletized and readied for return shipment.
  • Stage 8 – Customer can collect, or CMS can arrange return transportation

Refurbishment CMS